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Hosted Accommodation Australia Ltd
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The Peak Organisation for Australia's Bed & Breakfast, Farmstay, Guesthouse And Self-Catering Accommodation Industry
 
 

Industry Information - Developing a Bed and Breakfast | The Bed & Breakfast Association

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Bed and Breakfast Courses

 

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View details of Workshops, B&B Courses, Seminars and Conferences

 


State

Professional Development Program

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All States Australian Tourism Accreditation Program. The national accreditation program that caters to accommodation providers, tour operators, attractions, visitor information centres, wineries, restaurants, transport operators, retail outlets, booking services and tourism associations. ATAP establishes industry standards for operatorating a tourism business and provides the framework for the continuous improvement of the business. Accredited businesses display a yellow tick on a green background. Link
All States  
AussieHost is a nationally recognised customer service training program that focuses on interpersonal communications, customer relations and service skills. It builds personal, professional and community pride and inspires a greater commitment to providing better service. AussieHost’s unique approach focuses not only on skill development, but on versatility, innovation, self reliance and self confidence. It ensures that the individual takes responsibility for their service delivery. We can arrange for a workshop to be delivered in your local area.
Link
South Australia

Starting Up and Running a Bed & Breakfast. An 8 hour course in two parts (A & B) held on consecutive Sundays at the Workers Education Association (WEA), Adelaide. Various dates throughout the year as listed in the WEA course guide. Discover some of the benefits and pitfalls of this fast growing industry from an experienced operator and member of the South Australian Division of Hosted Accommodation Australia. Topics include understanding the industry, legal requirements, business structures and planning, marketing and advertising your property Fee includes HAA's handbook "A Guide to Establishing and Managing an Accommodation Business".

Link
Victoria

Running a Bed & Breakfast is a 6 hour course at the Centre for Adult Education in Melbourne. In this course you will cover an introduction into the tourism industry; mandatory licensing and other compliance issues; setting up and maintaining your accommodation; hosting your guests; tariff setting and cancellations policies; discovering your target markets and maximising your marketing opportunities. Registration includes HAA's handbook "A Guide to Establishing and Managing and Accommodation Business".

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